4.5
"Working with Dotsquares was an exceptional experience."
Verified ReviewBoost Your Marketing Automation with Certified Marketing Cloud Engagement (SFMC) Developers -Agentic Marketing Next
Agentforce supercharges Salesforce Marketing Cloud with AI that reads intent, adapts journeys instantly and drives profitable growth for B2B and B2C brands, automatically.
Secured the online presence of more than 161 businesses
Transforming Customer Engagement with SFMC Next - AI-Powered Marketing
Trusted by global brands, we deliver Salesforce Marketing Cloud Next solutions with AI-driven journeys, personalized emails, SSJS, SOQL, and Data Cloud integration for fast, scalable growth.
We provide Salesforce Marketing Cloud services across the USA, UK, Canada, Australia, UAE, and globally as a trusted SFMC consulting and implementation partner. Our team of Salesforce Marketing Cloud experts helps businesses design, implement, and optimize SFMC solutions tailored to their goals. From end-to-end Salesforce Marketing Cloud implementation to advanced automation, data integration, and personalized customer journeys, we deliver scalable results. As experienced SFMC consultants and implementation partners, we support brands with Journey Builder, Email Studio, Contact Builder, AMPscript, and SQL to drive engagement, improve performance, and maximize marketing ROI worldwide.
Agentforce AI Marketing Solutions We Offer
Your customers deserve marketing that feels relevant. With Salesforce Marketing Cloud and intelligent AI automation, we help you engage people in ways that spark interest, build trust and drive measurable growth, while your team focuses on big ideas, not manual tasks.
Implementation Services
We set up Salesforce Marketing Cloud with Agentic AI-enabled foundations so your data, targeting and channels operate in sync from the start, making stronger engagement and measurable growth your immediate reality, not a long-term goal.
Agentforce Activation & Migration
We smoothly transition your existing audiences, journeys and performance history into Agentforce, preserving what works while adding intelligent automation that improves conversions and boosts revenue performance.
AI Marketing Strategy & Consulting
We analyse where customers engage, where they hesitate and what truly motivates action, shaping data-driven strategies that drive more conversions across the touchpoints that matter most.
Salesforce Integration & Customer 360 Enablement
We unify marketing, sales, commerce and service systems inside Salesforce to deliver a single, accurate customer view, enabling every interaction to feel informed, relevant and timely.
Journey Personalisation & Experience Design
Certified SFMC expert delivering personalised journeys using SQL, SSJS, and SFMC development to drive real-time relevance, loyalty, and higher customer lifetime value.
Conversational Engagement & WhatsApp Automation
We enable Agentic AI to deliver personalised, responsive service and marketing through WhatsApp, SMS and chat, ensuring customers get answers fast while reducing operational strain on your teams.
Make Your Digital Marketing Smarter With Agentforce Agentic AI
Agentforce brings AI intelligence into every channel, helping your marketing adapt in real time, reach the right audience and build genuine customer relationships automatically.
Journey Builder: Adaptive Customer Journeys
Agentforce figures out what customers need next and delivers it at the right moment automatically. Every journey becomes personal, responsive and easy to manage.
Email Studio: Emails That Feel Personal
Agentic AI powers Email Marketing by predicting when users open, click, and convert, optimising send times, audiences, and messaging tone for real engagement.
Data Studio: A Smarter Customer View
Agentforce unifies your data into one clear Customer 360 profile, helping you understand behaviour instantly so campaigns become smarter with every interaction.
Social Studio: Real Conversations, Real Impact
Engage with people where they talk the most. Agentic AI listens to audience signals, highlights conversation opportunities and improves community response all on its own.
Advertising Studio: Targeting That Learns & Adapts
Reach the right people with less guesswork. Agentforce uses intelligent lead generation to improve audience targeting and reduce wasted spend across Google, Meta and more.
Google Marketing Platform: Insights That Drive Action
See what’s working and instantly adjust. Agentforce connects campaign performance with AI-powered optimisation, helping you invest in what delivers real results.
Let Agentic AI Power Your Next Marketing Move
Agentforce turns automation into intelligence, helping B2B and B2C marketers understand their customers, predict needs and deliver meaningful experiences across every channel.
Convert more leads and buyers with a complete, real-time customer view
Improve campaign performance automatically as the AI learns from behaviour
Execute high-volume B2C and high-value B2B journeys with less manual effort
Deliver digital experiences that feel personally relevant to every decision-maker or consumer
Build one-to-one relationships at any scale from enterprise accounts to retail audiences
From email to WhatsApp to ads keep every channel aligned for consistent engagement
Predict intent and guide smarter actions across the funnel
Certified Salesforce Experts Behind Your AI Success
From the initial setup through every stage of growth, our team makes sure your Agentforce investment runs smoothly and stays ready for whatever comes next, ready to perform day after day, safeguarding your data while giving you the freedom to grow and serve customers with confidence.
AI-Powered Marketing Solutions for Every Industry
No matter your industry, Agentforce adapts to your goals, helping you automate smarter, deliver personalised marketing journeys and engage customers with meaningful experiences through omnichannel marketing automation.
Retail Industry
Recommend the right products at the right time with AI-driven targeting that increases conversions and repeat visits.
Healthcare Industry
Send secure, timely patient communication powered by Agentic AI insights that improve engagement and satisfaction.
Travel and Hospitality
Deliver personalised offers and trip updates that boost booking confidence and brand loyalty.
Banking & Finance
EProvide customised financial alerts and offers using predictive insights that strengthen trust and retention.
Automotive Industry
Use AI-enhanced campaigns to drive test-drive bookings, service renewals and brand loyalty.
eCommerce Industry
Reduce cart abandonment using behaviour-led messaging from Salesforce Marketing Cloud automation tools that bring shoppers back.
Why Choose Us for SFMC Next?
At Dotsquares, we combine certified Salesforce SFMC expertise with Agentic AI to deliver intelligent, personalised marketing journeys. Trusted by 4,000+ customers with a 4.9/5 client success rating, we help businesses automate smarter, engage better, and achieve measurable growth with Salesforce Marketing Cloud Next.
- 23+ years of CRM and marketing transformation experience
- Trusted Salesforce + Agentforce implementation experts
- AI-led strategies focused on real business results
- Certified Salesforce and marketing AI professionals
- Seamless Customer 360 integrations
- Scalable solutions that grow with your business
- Automation that improves efficiency and speed
- Agile delivery with ongoing optimisation
- Secure global delivery and offshore expertise
- 24/7 dedicated performance support
Agentforce AI Tools That Make Marketing Easier
Here’s how we help you run smarter, more connected campaigns across every channel:
Data Cloud + AI Identity
Bring all your customer data into one place so targeting and insights feel simple and accurate.
Personalisation Studio
Send messages that feel relevant to every person, based on what they do and what they care about.
Omnichannel Engagement Studio
Plan and run campaigns across email, mobile, ads and social, all from one shared workspace.
Mobile Studio
Stay connected through SMS, WhatsApp and mobile alerts that feel personal, not pushy.
Einstein Intelligence
Get AI recommendations that help you improve results without guessing.
Audience Studio
Easily find your best audiences and reach more people who are likely to convert.
Automation Studio
Free your team from repetitive tasks with simple automation that saves time and effort.
Account Engagement (B2B)
Help sales and marketing work together with lead scoring and insights that keep deals moving.
161+ Businesses Trust Dotsquares with Their AI-Powered Marketing
Our teams combine Agentforce intelligence with years of digital marketing expertise to deliver solutions that feel simple, scalable and genuinely effective for every client we serve.
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Our Case Study
Take a look at how we've empowered businesses with tailored Marketing Cloud solutions. From strategy to execution, our work reflects measurable results and smarter engagement.
Transforming Lead Engagement for Choices Flooring
Challenges
Choices Flooring struggled with delayed lead responses, lack of geo-targeted messaging, and unsegmented data. Without automated customer journeys or third-party integrations, personalization was limited, and teams relied heavily on manual processes—leading to inefficiencies and inconsistent engagement.
Solution
Dotsquares implemented Salesforce Marketing Cloud to automate lead notifications, segment data by region and interest, and connect external systems. We built personalized email journeys, including welcome, confirmation, and feedback flows. With real-time engagement, data-driven targeting, and journey automation, Choices Flooring now delivers localized, relevant experiences at scale.
TECHNOLOGYSalesforce Marketing Cloud
Optimizing Engagement for Everymum – Ireland’s Leading Parenting Community
Challenges
Everymum’s marketing and sales clouds were disconnected, resulting in broken automations, poor customer insights, and low engagement. Their team struggled to manage customer journeys, track subscriber behavior, and push accurate data across platforms. This lack of integration limited their ability to personalize communication and scale their outreach effectively.
Solution
Dotsquares integrated Salesforce Marketing Cloud with the Sales Cloud to enable real-time data sharing, fix automation workflows, and enhance customer journey tracking. Subscriber insights were unified to deliver personalized content and email journeys. With secure hosting on Salesforce org and comprehensive testing, Everymum now drives engagement through relevant, timely messaging and supports better parenting experiences across Ireland.
TECHNOLOGYSalesforce Marketing Cloud
Wood products
Challenges
The company faced challenges such as integrating diverse software systems like Megaphone and Digidea, managing scattered data across multiple platforms, and ensuring seamless access to critical information.
Solution
We implemented Salesforce Einstein for automated sales processes, enhanced activity tracking, and advanced analytics. Features like Einstein's Next Best Action, Lead Scoring, Forecasting, and Email Insights improved decision-making and optimized sales strategies.
TECHNOLOGYSalesforce
Pardot Implementation
Challenges
The main challenges were re-engaging prospects with automated campaigns, segmenting email lists to target inactive and never-active prospects, generating quality leads, designing compelling email promotions, and tracking campaign performance effectively.
Solution
We integrated dynamic features and improved the backend, enhancing usability. Quality assurance included functional, device, regression, and performance testing. Using Salesforce for secure hosting, we implemented permission sets and MFA. The team executed strategic email campaigns, set up Salesforce Campaigns for tracking, and ensured seamless reporting of marketing and sales-qualified leads.
TECHNOLOGYSalesforce
Einstein BOT AI-Powered Chatbots
Challenges
The main challenges involved creating a customer-friendly conversation dialogue...
Solution
The main challenges involved creating a customer-friendly conversation dialogue...
TECHNOLOGYSalesforce Marketing Cloud
Agentforce Marketing Success Stories
How brands are improving customer engagement, conversions and retention with smarter, AI-assisted marketing.
healthcare
Healthcare Awareness Campaigns that Perform Better
A major healthcare organisation wanted stronger responses to wellness updates. We built behaviour-based campaigns in Agentforce that deliver information exactly when patients need it. Engagement on critical communications increased by up to 3x, helping more people stay informed without any additional manual effort.
Finance
Clearer Messaging that Improves Digital Response
A financial services provider needed customers to actually read and act on important service alerts. By refining messaging and letting Agentforce decide the ideal delivery time, digital response rates improved significantly, contributing to an average 34% uplift in revenue performance for their campaigns.
Real Estate
Lead Nurturing that Keeps Buyers Interested
A real estate brand struggled with high drop-offs after the first property inquiry. Agentforce now sends personalised listings and neighbourhood insights the moment interest is shown. This automated nurturing drove 80% more qualified leads, making conversations smoother and buyers more confident in taking the next step.
FAQs
Because every buyer wants a smooth experience. Agentforce uses real behaviour signals to personalise journeys helping B2B teams strengthen sales pipeline and helping B2C teams inspire repeat purchases. From awareness to loyalty, Agentic AI makes sure your brand shows up with the right message at the right time for every type of customer.
Agentic AI looks at behaviour and interest in real time, suggests better targeting and automates repetitive tasks. This means faster decisions, smarter personalisation and more consistent results across every channel.
We bring years of Salesforce expertise together with Agentic AI marketing experience. Our team focuses on results, not just technology setup, making sure Agentforce actually improves how you reach and engage customers.
Agentic AI replaces guesswork with real behaviour insights. Instead of fixed workflows, platforms like Agentforce automatically adjust campaigns based on what customers do, helping brands stay relevant, save time and improve performance with less manual effort.
Traditional automation follows preset rules. Agentforce uses Agentic AI to learn from customer behaviour, make suggestions and adjust journeys automatically. It does not just ‘send’ campaigns, it helps improve them as people interact.
Yes. Agentforce analyses when people are most likely to open emails, what content they respond to and which segments convert best. This means campaigns go out at better times, with better messaging, so clicks and engagement naturally go up. Email and SMS marketing with Salesforce makes it all happen seamlessly.
Agentic AI responds to real behaviour instead of over-tracking. It uses the right signals, like interest, timing and intent, to share helpful information, not generic blasts. That’s how customers feel understood, not targeted.
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